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Privacy Policy & Business Terms

Effective Date: October 4, 2026

At Heritage Sweets & Co., we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we handle data collected through our landing page and order inquiry forms in compliance with US federal and state standards (including CCPA and COPPA guidelines).

1. Information We Collect

We only collect personal information that you voluntarily provide to us when requesting sample boxes or making inquiries. This includes:

2. How We Use Your Information

Your information is strictly used for the fulfillment of your sample requests, processing transactions, providing order status updates, and delivering relevant product communications. We do not sell, rent, or lease customer data to third-party marketing brokers.

3. Cookie Usage & Tracking Technologies

Our website utilizes standard browser cookies and local storage to analyze site navigation, optimize load speeds, and verify form submissions. You can choose to disable cookies through your personal browser settings at any time without restricting access to primary site content.

FDA & Health Disclaimer: Statements made on this site regarding ingredient sourcing, natural extracts, and low-sugar content have not been evaluated by the Food and Drug Administration. Our products are luxury food items and are not intended to diagnose, treat, cure, or prevent any medical condition or dietary disorder.

4. California Consumer Privacy Act (CCPA) Rights

California residents have specific rights regarding their personal data, including the right to request access to saved information, request deletion of personal records, and opt-out of any third-party data processing. To exercise these rights, please contact our privacy compliance officer at heritagesweets.help@gmail.com.

5. Shipping & Order Fulfillments

Sample boxes are processed within 24 to 48 hours of form submission. Delivery is standard via ground shipping within the continental United States. Flat shipping rates are clearly disclosed prior to request confirmation.

6. Contact Us

If you have questions regarding this Privacy Policy or site terms, please contact us at:

Heritage Sweets & Co.
742 Montgomery St, Suite 400
San Francisco, CA 94111
Telephone: (415) 890-3211
Email: heritagesweets.help@gmail.com